Privacy statement

This privacy statement was last updated on January 21, 2021 and applies to citizens and legal permanent residents of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.trifens.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: Printful
Country: Latvia, USA
Purpose: To fulfill orders

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. We have concluded a data Processing Agreement with Google.The inclusion of full IP addresses is blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Username and Password
  • TLS / SSL
  • X-Content-Type-Options
  • X-XSS-Protection
  • X-Frame-Options
  • Expect-CT
  • No Referrer When Downgrade header
  • Content Security Policy

5. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

TRIFENS
P.O BOX 27800 Engomi
2433 Nicosia
Cyprus
Website: https://www.trifens.com
Email: info@trifens.com
Phone number: 96222886

Annex

eCommerce We collect information about you during the checkout process on our store. What we collect and store While you visit our site, we’ll track:
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site. You can find more about our Cookie Policy by clicking here. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 1 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them. Who on our team has access Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you. What we share with others We share information with third parties who help us provide our orders and store services to you; for example, Printful Inc for orders fulfillment, Google and Facebook Pixel for Analytics. Payments We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details. Artist Stores We collect information about you during the checkout process on our store. What we collect and store While you visit our site, we’ll track:
  • Stores you’ve viewed: we’ll use this to, for example, show you vendor stores you’ve recently viewed
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site. You can find more about our Cookie Policy by clicking here. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 1 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them. Who on our team has access? Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you. What we share with others We share information with third parties who help us provide our orders and store services to you; for example, Printful Inc for orders fulfillment, Google and Facebook Pixel for Analytics. Payments We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details. What we collect and store While you visit our , we’ll track:
  • Form Fields Data: Forms Fields data includes the available field types when creating a form. We’ll use this to, for example, collect information’s like Name, Email and other available fields.
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping. Also, for reducing fraudulent activities and prevent identity theft while placing orders
  • Transaction Details: we’ll ask you to enter this so we can, for instance, provide & regulate subscription packs that you bought and keep track of your payment details for subscription packs!
We’ll also use cookies to keep track of cart contents while you’re browsing our site. You can find more about our Cookie Policy by clicking here. When you fill up a form, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password and any other form fields found in the form building options. We’ll use this information for purposes, such as, to:
  • Send you information about your account and order
  • Respond to your requests, including transaction details and complaints
  • Process payments and prevent fraud
  • Set up your account
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our form offerings
  • Send you marketing messages if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the form fields for future submissions. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue keeping it. For example, we will store form submission information for 1 years for tax, accounting and marketing purposes. This includes your name, email address and billing and shipping addresses. Who on our team has access Members of our team have access to the information you provide us. For example, Administrators and Editors and any body else who has permission can access:
  • Form submission information and other details related to it
  • Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill transactions and support you. What we share with others We share information with third parties who help us provide our orders and store services to you; for example, Printful Inc for orders fulfillment, Google and Facebook Pixel for Analytics. Payments We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details. Also, we accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details. Available Modules In this subsection you should list which third party modules you’re using to increase the functionality of your created forms using WP User Frontend since these may handle customer data. WP User Frontend Pro comes with support for modules like MailChimp, ConvertKit, Stipe, Paid Membership Pro, MailPoet, Zapier, GetResponse, MailPoet 3, Campaign Monitor, Social Login, BuddyPress. Please note any future modules that will be added will have some data transferred to their own platform which falls in their own data policy. As an example while using MailChimp for your marketing email automation service by integrating it with WP User Frontend, some of your data will be passed to MailChimp, including information required to process or support the email marketing services, such as name, email address and any other information that you intend to pass or collect including all collected information through subscription. Please see the MailChimp Privacy Policy for more details. Image Optimizer User-submitted images may be transmitted to image compression servers in the United States and stored there for up to 30 days. Slider Revolution YouTube Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy. Vimeo Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored. If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account. For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy. Google Web Fonts For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

MailChimp

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

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A group of Artists who are trying to build an Artistic community and a friendly environment for everyone. Here you can find priceless Artwork from Unique Artists in our Trifens family based all around the world.

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